Tag: Hurricane Katrina

How Hurricane Katrina Changed Everything

When Hurricane Katrina slammed into the Louisiana coast and decimated everything in its path, everything changed. For our nation, seldom before had we seen such devastation — streets became rivers, homes were washed away, and more than 1,000 people lost their lives. The way groups responded to disasters changed everywhere, too, and that included Convoy of Hope.

As Katrina gained intensity in the Gulf of Mexico, it was clear the storm would be bad. But no one expected the wide-reaching damage Katrina would inflict. The morning after the hurricane made landfall, Convoy of Hope employees arrived at headquarters to find every phone ringing off their hooks. Convoy was a much smaller organization in 2005, with a staff of only 50 people. It was clear that this response was an “all-hands on deck” situation. 

Family and friends of staff members arrived to help, and phone banks were set up on folding tables in every available space. Volunteers answered phone calls all day, every day, for weeks. Calls came in from volunteers, donors, people needing help, churches asking for assistance, and even those in search of lost relatives.The answering machine crashed immediately, leading us to take messages on paper and run them around the building to the right person.

Staff from across departments were deployed to Mississippi and Louisiana to assist our two-person Disaster Services team. Before this time, we had never had more than one point of distribution (POD) running at a time. Now, we had several scattered throughout Louisiana and Mississippi.

This response changed Convoy of Hope in fundamental ways. Systematically, Convoy of Hope was recreated. Longtime Convoy staff member Randy Rich reflected on a time during the response when the team took a moment from the hustle and bustle. “We sat down and reinvented Convoy on a whiteboard,” he said. “The team updated processes for disaster response and developed additional roles that new staff or volunteers would fill.”

As our disaster response team grew, so did our ability to help others. Our response to Hurricane Katrina lasted for two years. Nearly 1,000 truckloads of relief supplies were delivered and distributed to families in need. For the next four years, we held Community Events across the Gulf Coast, specifically helping areas affected by Katrina. 

In our 25 years of existence, Convoy of Hope has responded to more than 400 disasters around the world. The people we met and the lessons we learned during Katrina redefined the way we would respond to disasters from then on. But the one thing that has never changed is the incredible importance of kindness and support from people like you. We couldn’t have served so many without the thousands of phone calls, mass amounts of volunteers, and incredible donors that saw those in need and offered their help.

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25 Stories That Shaped Convoy of Hope / Disaster Services / Program Updates / Volunteering
Houses were fully submerged following the devastating hurricane in 2005. Houses were fully submerged following the devastating hurricane in 2005.

New Orleans: 10 Years After Katrina

Finding a Tune: 10 Years Later

While exploring the streets of New Orleans, it’s easy to understand why the city deems itself the “birthplace of jazz.” Every note touches your soul and evokes an array of emotions. But ten years ago today, the scene was much different.


Sandbags lined the sidewalks as store owners frantically tried to prevent the inevitable. Streets once lively with performers and a familiar tune echoing on every corner soon brimmed with water. Cries of help sounded out as water submerged buildings and survivors witnessed terror that would pass through their minds for years to come.


It’s hard to imagine that out of such destruction hope would arise, but this catastrophic event would, in time, restore the lively reputation New Orleans once had as one of America’s greatest cities.

“We knew this was about an overall recovery,” says New Orleans Saint Drew Brees. “An overall resurrection of this city and of this community.”

A storm that was surely set to devastate a community only succeeded in making it stronger. A community, backed by an entire nation, regained the flair it had long been searching for.


“I’m very proud of how far New Orleans has come over the last 10 years,” Brees adds. “I would say that not only has New Orleans come back, but it’s come back stronger in so many ways.”

A decade later, the city that stands is still a work in progress, but New Orleans is making a relentless effort to establish a new, greater tune.

For Convoy, it was a first at responding to a disaster of this magnitude. Like the people of New Orleans, it taught us more about ourselves than about a hurricane. It taught us what it meant to be prepared and how to respond stronger and better in the midst of utter chaos.

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Disaster Services / Program Updates